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Note: Only jewelry
will be delivered outside the U.S because of weight. We use venders in GA,MO,CA,TX,PA,NY, AZ . Jewelry is handcrafted
here in New Smyrna Beach, FL. Most Orders ship within 24 hours. ( allow for weekend
postal hours)
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First Class mail.......3-5 business days *Shipping, handling, delivery confirmation.
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Up to $49.99..........$3.95 $50.00 & up...........FREE in USA only
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Priority mail........2-3
business days *
Shipping, handling, delivery confirmation.
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Up to $39.99.............$5.95 $40.00-up..................$6.95
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International Shipping rates
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Intn't Flat Rate...............14-21 business days
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Intn'l Priority w/ INS .....7-12 business
days * days based on European delivery- some countries may be slower.
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Austria, Australia, Bahamas, Belgium, British Virgin Islands, Canada, Denmark, France,
Germany, Greece, Greenland, Iceland,Ireland, Isle of Man, Japan, Netherlands,Norway, Puerto Rico, Spain, Sweden, Switzerland,United
Kingdom, ,Vatican City State,Virgin Islands (USA)
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Our Policies are quite
painless
Payments accepted: Preferred: MC,Visa,Discover,Amex,PayPal. Cashiers check, Personal checks in the USA only. Charge your
Order Click "checkout"
and you will continue on to the VERY SECURE PayPal site
to charge with ANY of the above charge cards. You do not have to have a PayPal account and all of your information
is secure. The only information we receive is the amount you paid, the items you want and the shipping address. Personal check: Please allow 7 working days for check to clear
before shipping. Returned check fee $28. Visit our "Contact Us" page for payment shipping address and to inquire
about availability of an item as it could sell before we receive your check. By notifying us, we can put it aside
for you. E-Checks take 4 days to clear. As soon as it clears your
order will be shipped. Florida residents pay 6.5% tax at checkout. Shipping: Most items ship between 24-48 hours and deliver by First class mail in 2
to 4 business days with delivery confirmation. Please allow for holidays
when the post office is closed.
RETURNS / EXCHANGES: No problem !
Return your item within 30 days with a copy of your receipt to receive a full credit, refund or exchange. Obviously,
we can't refund the postage but we charge NO restocking fee. We,too, shop online and we know how WE would like to be treated.
PRIVACY: We will only use your email for questions concerning your order or rarely an occassional
holiday special. We never
sell or exchange emails or info or use a service that collects such information. We do have cookies like most
sites to determine the demographics in search engines. This helps us to keep our inventory
updated and determine which regions of the country or countries are interested in certain items so that we can
increase our quantities at certain times of year. We Do Not see your name
or email address. For example: we will only see how many times the state of Virginia"looked at the acoustic
guitar earrings page.,etc SECURITY: Your shopping cart goes through
the SECURE Paypal site and the only info we see
is the item purchased, price, and the shipping address. You do not have
to have a PayPal account...just use ANY card that we take. We value our customers and want them to be safe.
SPECIAL
ORDERS: Drop us
a comment through our "contact page" and tell us what you'd like so we
can make it to your specifications or we can check with our vendors to see if we can find it for you. We 'll even
email you a picture of the item for your approval before you buy with no obligation. | OUT OF STOCK ITEMS:
Occasionally we may be
out of stock due to demand or the uniqueness of an item. Usually we can get the items in within a week unless
it's discontinued or back ordered at the vender. Contact us for quantity availablility when ordering more than one
of the same item as some of our items are "one of a kind". WARRANTY: We service what
we sell. For one year, should you need any work done on your handcrafted jewelry, just email us and tell us what is
needed. Say, if you lost an earring- we could get you a spare at a minimal cost if the item is still available. ***One year warranty applies
to handcrafted jewelry. Any item will be refunded within 30 days upon receiving
the merchandise if not satisfied. CUSTOMER SERVICE: We value our customers and Karma is big with us
so customer service is a priority. You can contact us thru our: 2.. Phone us at : 1-407-414-0207 , 10AM- 5 PM EST, Mon- Sat. Please leave a message telling us what items you are interested in or other
questions and we wiill return your call usually within the hour. This gives us time to look through our inventory
for the item you are inquiring about and have the answers for you.
Backstage Attitudes
New Smyrna Beach, FL 32168 | | |
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